About
Since 1997, I’ve been partnering with businesses to use technology to improve and enhance performance. For over 20 years I have specifically been focused on the Contact Center space. The Customer Experience journey is proven to be the most important factor driving brand loyalty and ultimately, profitability.
If you are interested in learning more about how technology solutions may help your business, message me on LinkedIn.
https://www.linkedin.com/in/johncapone/
When I am not working, I enjoy the outdoors and the beautiful Southern California weather. My wife and I enjoy mountain biking and hiking. There is also plenty to do in the ocean! Sailing, stand up paddle, surfing and scuba are some of my favorite activities. I also enjoy giving back, utilizing my technical and business background to assist the IMA organization, focused on education for impoverished girls in Guatemala.